Effective September 2017

VastBroadbandbundle.com is committed to protecting your privacy.

The following Privacy Policy provides information and guidelines on data collection and the use of personal information through your visit and interaction with VastBroadbandBundle.com. Please read this policy carefully, as it contains valuable information pertinent to our use of your data in conjunction with the VastBroadbandBundle.com website.

VastBroadbandBundle.com is a website independently operated under agreement with Vast Broadband. Some value contained in vastbroadbandbundle.com are not available directly through Vast Broadband.

If you have any questions or concerns about our privacy practices, please send us an e-mail at vastprivacy at vastbroadbandbundle.com or mail us at the following address:

  • Vastbroadbandbundle.com
  • 1735 Westpark Center Dr.
    St. Louis, MO 63026

Scope of Privacy Policy

This Privacy Policy applies to VastBroadbandBundle.com's method of collection and use of information gathered by us for the customers that we serve on VastBroadbandBundle.com (the "Web Site"). However, please note that the privacy practices of Vast Broadband are not covered by this Privacy Policy. In addition, this policy does not apply to information utilized once you leave the Web Site, and VastBroadbandBundle.com is not responsible for how your data and information are used by operators of such other websites.


Since we believe in the integrity and security of your information, VastBroadbandBundle.com we have put into place strong security measures to protect your personal data. Access is only granted to a limited group of people that includes employees of VastBroadbandBundle.com and limited fulfillment partners. Identities are verified by internal network access rules and application username/password pairs. Data identifying Personal Information is encrypted through use of industry standard encryption methods and practices.

VastBroadbandBundle.com requires internal users to use VastBroadbandBundle.com's standardized methods of data transfer, encryption and storage. We encourage external parties, service providers and vendors to use our standardized methods of data transfer, encryption and storage, or an equivalent method.

We also monitor hardware and software logs for operational compliance with security policies. VastBroadbandBundle.com quarantines data that arrives on a channel not approved in the policy until its source and disposition can be determined in accordance with the security policy. Consequences of non-compliance range from delay in reporting response times to refusal to accept or verify data, in accordance with penalties specified by contract.

Internal security measures meant to prevent the theft of confidential data include physical security systems for our websites and data centers, encryption for all communications in and out of our central location, and encrypted and protected storage measures. We also undergo regular internal audits and policy reviews as well as daily backups of sensitive data. The Director of Technology is responsible for all aspects of secure information within VastBroadbandBundle.com.

No service provider/vendor/external party should be able to decrypt the encrypted data of any other service provider/vendor/external party should data be misdelivered.


VastBroadbandBundle.com monitors data center metrics periodically. Administration staff and personnel execute weekly audits and metrics on data center security, which includes NOC network vulnerability testing by data administration staff. We will occasionally include third-party audits of our system for additional security analysis. VastBroadbandBundle.com performs full recovery tests prior to live deployment of a new application or server system.

VastBroadbandBundle.com actively monitors current and upcoming regulatory and compliance issues through outside legal resources.

VastBroadbandBundle.com actively monitors current and upcoming regulatory and compliance issues through outside legal resources.

Information Collected by VastBroadbandBundle.com

VastBroadbandBundle.com collects the following information:

Personal information ("Personal Information") may include the following:

  • name
  • address
  • e-mail address
  • phone number(s)
  • Computer/Browser specifications

We may request Personal Information from you about your use of, or participation in, the Web Site, including applications, registrations, suggestions or requests for additional information, or about other services or resources provided on or through the Web Site. Personal Information is collected and stored on servers owned and maintained by a third party and leased to VastBroadbandBundle.com exclusively. A confidentiality agreement exists between VastBroadbandBundle.com and such third party.

If, and only if, you indicated during the application or registration process you would like to receive advertising and promotional materials related to VastBroadbandBundle.com, we may also use your Personal Information to send information from our media partners or service providers. Our media providers and service partners may send you e-mails meant to introduce you to related products, services that may be of interest. We may also use information collected to stay in touch with you regarding any shipping, confirmation, rebuttal, or reminder purposes related to your order. We may also use your information during service to e-mail you with questions or comments regarding that order. You may opt-out of receiving e-mail at the time the request for your Personal Information is made at privacy at VastBroadbandBundle.com. In addition, e-mail will include instructions on how to unsubscribe.

We may also share Personal Information with our service providers and vendors. We will attempt to require that each of these service providers and vendors not use or disclose your Personal Information for any purpose other than providing you or us with products and services. However, we cannot guarantee their compliance with these restrictions. VastBroadbandBundle.com does not sell Personal Information to third parties.

We reserve the right to provide or use your Personal Information in the following circumstances. We will release specific information about you or your account to comply with any valid legal process such as a search warrant, subpoena, statute or court order. We will also release specific information in exceptional cases, such as if there is an attempted breach of the security of the Web Site, or a physical threat to you or others.

Passively Collected Information and the Use of Cookie Technology

Cookies are pieces of information that a Web site transfers to an individual's hard drive for record-keeping purposes. Cookies make web surfing easier for you by saving your preferences while you are at our site. We never save passwords or credit card information in cookies. By showing how and when a guest uses a site, cookies help us see which areas are popular and not. Many improvements and updates to the site are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies. We use the information from cookies to provide services that are tailored to our user's needs. While these activities may depend on the use of a cookie, visitors to VastBroadbandBundle.com always have the option of disabling cookies via their browser preferences. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. Use of cookies allows you to take full advantage of VastBroadbandBundle.com's best features. Please note that some of the parts of VastBroadbandBundle.com's web site may not function properly or may be considerably slower if you refuse cookies and, for these reasons, we recommend that you leave them turned on. We may share aggregate demographic/statistical information with our media partners, service providers and other third parties. In addition, VastBroadbandBundle.com may allow some of our advertisers to display ads which solicit or contain technology to collect information about users.

Privacy of Children

We are committed to protecting the privacy of children. Neither the VastBroadbandBundle.com Web Site nor VastBroadbandBundle.com's activities are intended for or designed to attract children under the age of 13. We do not collect Personal Information from any person we know is a child under the age of 13.

Links to Other Web Sites

Our Web Site contains links to other Web sites operated by third parties that may be of interest to you. However, we do not and cannot control the information and content or links contained on these sites. We do not and cannot control the way in which these Web sites collect and/or use your Personal Information. Therefore, VastBroadbandBundle.com disclaims any liability for any third party's use of your Personal Information obtained through using the third-party Web site. We do not share or sell information with third-party sites or companies.

Access to Personal Information

Please note that certain information transmitted to VastBroadbandBundle.com may not be later modified or retrieved by VastBroadbandBundle.com. However, at your request, we will use reasonable efforts to provide you with access to your Personal Information (if we still retain it) and to revise, update or replace Personal Information that you inform us is in error. Please send us an e-mail at privacy at VastBroadbandBundle.com to request access to any Personal Information that we have may have retained about you in our user database, to request a change in your Personal Information and/or to request us to inform our service providers of changes in your Personal Information. We cannot guarantee the actions of our service providers after we inform them of any changes.

Certain Personal Information may be stored indefinitely so that VastBroadbandBundle.com can access data for any customer service issue as well as report on aggregate data.


VastBroadbandBundle.com provides you with the opportunity to opt-out of receiving communications from VastBroadbandBundle.com at the point where information is requested of you. You also have the following options to prevent future communications from VastBroadbandBundle.com:

  • You can send an e-mail to privacy at vastbroadbandbundle.com.
  • You can select "UNSUBSCRIBE" upon receiving an e-mail communication.
  • You can send mail to the following postal address:

    1735 Westpark Center Dr.
    St. Louis, MO 63026